New York – February 18, 2010
Agile Equity is pleased to announce publication of the research report “Business Process Outsourcing – Moving Beyond Borders and Cost”. The report provides a short overview of the BPO industry, its latest trends, global M&A activity, notable deals and deal drivers and the outlook for 2010. Agile sees continued global expansion by BPO firms as they meet both traditional outsourcing needs – via offshore, near-shore and onshore capabilities, what we refer to as “allshoring”, as well as their own need to move beyond cost arbitrage to deliver knowledge-based services. A copy of the report can be downloaded here.